Privacy Policy

1. Introduction

This Privacy Policy describes how Chefelora Kitchen (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or use our Services. We are committed to handling your information responsibly and transparently.

By using our website or Services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you choose to provide and a limited amount of information collected automatically. This may include:

• Contact details you submit through our forms, such as your name and email address;
• Service information you share so we can help you, including your goals, preferences, dietary needs, and any allergies or restrictions you tell us about;
• Communications between you and our team;
• Technical information such as general usage data and cookie information, as described in our Cookie Policy.

We ask that you share only the information necessary for us to provide the Service you have requested.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the Services you request;
• Personalize recipes, plans, and guidance to your stated needs and preferences;
• Schedule and deliver consultations, classes, and other sessions;
• Improve our website, Services, and customer experience;
• Send you information related to a Service you have purchased or requested.

We do not sell your personal information. We process your information only for the purposes described in this policy or as otherwise permitted by law.

4. How We Share Information

We treat your information as confidential. We may share it only in limited circumstances, including with trusted service providers who help us operate our website and deliver our Services, and only to the extent necessary for them to perform their function.

We may also disclose information where required by law, to protect our rights, or in connection with a business transfer. Any third party we work with is expected to handle your information with appropriate care.

5. Data Retention

We keep your information only for as long as necessary to fulfil the purposes described in this policy, to provide ongoing Services, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. How We Protect Your Information

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of the information we hold about you. To exercise any of these rights, please contact us using the details at the bottom of this page.

You may also opt out of non-essential communications at any time by letting us know.

8. Children's Privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. We encourage you to review this policy from time to time to stay informed about how we protect your information.